Chainreaction08 at session on scaling
technology’s with accenture’s david tomlinson
chris – salesforce.com
billion dollar business 3k employees
2-300 in uk
foundation launched when company was
started, long before company was
1% of all time, money, and product,
donated, to charities non-profit charities
over 1k charities using salesforce in
their global community
2 very successful projects working with
accenture worked with kids company,
member of staff took accentures expertise and project management
adp – accenture development platform
– rolling out across many countries, sharing best practices
sales force – best of breed of
technology, accenture giving best of breed of expertise
grace, organisation partnering with
nurse from kenya, refugee
scale up number of nurses, able to
respond to community health issues. –
national council of kenya, sets
standard for nurses
accenture, looking at scaling up
capacity of nurses by scaling up, and
nurse remains working, and continues
Exposing nurses to wider areas
within 5-7 yrs, over 2k nurses who are
scaling access to technology across
50yr track record – how to eliminate
and solve social problems, and creating organisations around the
open university, school for
entrepreneurs, education extra,
incubator of enterpises – condusct
research into what will scale up
three key lessons – focussing on
innovative things where paying customer is usually govt.
important to focus on effective demand
of what you’re doing, ,as well as building organisation demand and
capacity – if you don’t create something that other people want to
2nd learning – scaling
impact of what you’re doing, organisation growth is only one way of
scaling impact, diffusing ideas, easy if it’s simple, easily
organisation growth – best suited
whre there are high barriers to entry, complexity, challenges to
lastly – 3rd learning,
when scaling organisation, shift the
culture and capabilites, from explorer mode to execution mode.
Everyone’s doing a bit of everything,
being the charismatic leader, personal connections with leader,
larger scale organisation needs more equality, efficiency. Person
running it is general manager type, rather than charismatic
governance is about checks and
Be able to fire the chief executive –
finding right balance between explorer, and growth mode.
Most good ideas are developed by very
innovative, highly creative, people, who get bogged down by admin
henry, gemini heads up
project rafiki, large online project
education – comunication skills,
teamwork skills, it skills
bridging cultural, social and religious
global interconnect – understanding
how we’re all linked.
When we started the organisation, it
wasn’t possible to collaborate and connect, now with web 2.0 we can
have huge impact, with huge numbers of kids.
Fairtrade – example – talk live
into ghana with people in coffee fields
islamophibia, kids in iran, iraq,
palestine, tower hamlets – connecting directly
long term impact, on these kids, over a
long period of time – is ayone still going to be there in a years
time, in a few yars time..
the long term impact – friends with
people in 5 countries, change in career, because of it,
software path becomes easier –
because of people like salesforce, and accenture
can’t do it alone – looking to find
other organisations, who share the same vision
medecins san frontiers – links into
darfur, to see the horror happening there..
always draws in graph – x axis –
y-axis number of people you can impact
some very different examples, and
extension from chair – connecting to
theme of chain reaction – gathered in this building are hundreds of
people with ideas, for local level – how do we scale that up??
using tech we have, across different
countries, and different people, how do we scale up?
Use of technology, lessons learnt,
impact on your organisation.. questions opened up to audience..
Relates to simon – shifting from
explorer to execution mode…
finished pilot – huge success, but
finding challenge about going from explorer to execution, how to grow
the organisation in order to make it sustainable…
grant funded – from wellcome trust -
very few organisations that are grant funded find it hard to scale
up, can be quite hard, and expensive. Cheapest way to do it, is to
have members on board with the expertise already on board.
Gemini foundation, was grant fudned,
and had to move into a social enterprise model – suggestion start
with a business plan, be very focussed, and single aim
Director of Just Change –
experiencing similar challenge.. over 6 years, been using volunteers
to import and distribute tea.. setting up a location in luton – to
set up an office – but can’t go from small organisation to a
financially sustainable one that grows.
Chainreaction08 – scaling from a
grant funded organisation, to one that grows.. growing challenge
unltd – cliff – pilot project..
not yet – hope it will surface on the
crowdvine, or else try the connect desk, once you get here :)
salesforce – entrepreneur development
program – vision spring, organisation in india, sell quality eye
glasses at low cost
Tricia’s point – most business
schools, have programs with mba’s who place teams with third sector
- prime time, people who’ve retired from business.
As an organisation looking for
temporary funding – can also use loans, or
Health launch, launchpad provides
funding, and intensive support, on business building side and of
building effective demand. Commissioners, can usualy make a 15,000
grant, without referring it up.
Response to going from volunteer
sector, funding from venture capital funds
Demand side has been discussed –
what’s available on the supply side, to meet that demand
question for grace or henry – helps
out with project in south west uganda, witth e-learning, and
salesforce – have a microfinance
template, attract relationships with banks, and
Grace, iinfrastructure, electricity
isn’t there, connection to internet is on and off.. first thing,
nurses using paper based training, using cd’s. In training centres,
expanded from 37 to 105 computers.. – best options, for rural areas,
using different media, that will last regardless of the
infrastructure, nurses council of kenya
seems I’ve been typing away too much…
on the laptop – looks like I’m going to have to do more twittering
from the mobile..
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